Your Partner in Customer Service AI Automation
We guide businesses through the integration of AI into customer service—beginning with identifying your specific support challenges, implementing tailored AI Agents and Voice Agents, and providing comprehensive AI consultations to transform your customer interactions while addressing your unique business requirements.
Explore how we can transform your business
Our services are designed specifically for small and medium-sized enterprises across the UK, helping to streamline operations, reduce costs, and unlock greater growth potential in Customer Service
AI Agents for Customer Service
We implement AI Agents to enhance your customer service operations, delivering seamless support experiences and improving response efficiency
AI Voice Assistants
We implement AI Voice Agents that transform your customer service calls, providing natural conversations, 24/7 availability, and consistent quality whilst reducing wait times.
AI Consultation Services
We provide AI-driven consultations to identify your business processes ripe for automation, delivering strategic efficiency improvements and reducing operational costs while maintaining quality outcomes.









What Are AI Agents?
AI Agents-Intelligent Automation at Your Fingertips
AI Agents are groundbreaking solutions powered by artificial intelligence that operate autonomously, making decisions and executing tasks without constant human intervention. Unlike traditional AI systems that merely respond to queries, AI Agents actively work on your behalf, optimising processes and increasing operational efficiency.
How Do AI Agents Work?
Our intelligent systems analyse their environment, learn from data, and make independent decisions, adapting to changing conditions. They function with clearly defined objectives – from managing schedules to automating customer service and streamlining business operations.
Benefits of Implementing AI Agents:
Autonomy and efficiency – AI Agents take real-time actions, eliminating the need for manual intervention.
Personalisation and adaptability – they learn from past interactions, tailoring their actions to individual preferences.
Process optimisation – they automate routine tasks, reducing time and operational costs.
Uninterrupted availability – they operate 24/7, ensuring continuous service and instant responses to changes.
Business Applications of AI Agents
AI Agents are revolutionising industries worldwide. In customer service, they handle repetitive inquiries, reducing response times and enhancing user satisfaction. In business analytics, they support decision-making by processing vast amounts of data and delivering precise recommendations. In manufacturing, they enable predictive maintenance, minimising downtime and optimising performance.
The Future of AI Agents
The rapid development of AI Agents marks the future of intelligent automation. Their ability to learn, make decisions, and act in real time opens new possibilities for business management, customer service, and process optimisation. Harness the power of AI Agents today and take your organisation to the next level of efficiency and innovation.
About our company
We are We Do Automate! Let us streamline your business!
Our goal is to revolutionise your customer interactions with AI-driven solutions.
We specialise in implementing AI Agents that enhance customer support, automate inquiries, and deliver seamless, personalised experiences.
With our technology, you’ll not only improve efficiency but also elevate customer satisfaction and stay ahead of the competition.
Ready to transform your customer service with AI? Click below to learn more!
REDUCE COSTS AND SAVE TIME
What problems do AI Agents solve?
- Overloaded support teams? Your customer service staff spends countless hours handling repetitive inquiries.
- Inconsistent responses? AI ensures uniform, accurate, and timely replies.
- High operational costs? AI-driven automation reduces the need for additional hires while improving efficiency.
AI Agents will help you with:
- Providing 24/7 customer support with instant responses.
- Enhancing service accuracy through AI-powered interactions.
- Optimising customer service workflows and reducing wait times
- Personalising interactions based on customer history and preferences.
- Scaling customer support without increasing headcount. workforce.
- Driving faster issue resolution and boosting customer satisfaction.
Benefits for your business
- Enhanced efficiency – AI Agents handle repetitive enquiries, allowing human agents to focus on complex cases.
- Improved accuracy – AI minimises human errors in responses and data processing.
- Cost savings – Reduced workload leads to lower staffing and operational expenses
Better customer experience – Faster, more personalised service strengthens client relationships
OUR WORK PROCESS
Your Four-Step Guide to AI and Automation Success
Free process health check
During the initial meeting, we will discuss your business needs. We’ll analyse your current processes to identify areas where automation can boost productivity and reduce costs.
Customised road map with automation strategy
We analyse your processes and create an automation plan. We’ll outline the actions and calculate the expected return on investment.
Development, testing and implementation
We will build, test, and implement the automation discussed in the previous stages.
Ongoing support and updates
Need ongoing support? We've got you covered. We offer ongoing support packages to ensure your automation and AI remain fully optimized.
Let’s Get Started
Not sure where to start?
Repetitive tasks, unique processes, or massive amounts of data – just identify what’s holding you back, and we’ll take care of the rest!
EXPLORE MORE IN Resources, Blog AND Guides
Discover the latest trends, innovations, and applications in automation and artificial intelligence. Learn how these technologies can transform the way you work by enhancing efficiency and saving time. The world of AI and automation is evolving rapidly — stay ahead of the curve!
Welcome to Our FAQ Section!
Here, you’ll find quick answers to common questions to help you get started. Explore below for helpful insights!
Automation involves delegating specific tasks to technology, allowing it to perform them for you. This increases business efficiency by reducing human errors and freeing up hundreds of hours that can be redirected towards scaling your company.
In practice, business automation helps companies shorten process times, reduce operational costs, and improve task quality.
AI Agents and AI Voice Agents are advanced customer service technologies utilising artificial intelligence, but they differ in their form of interaction and specific applications.
AI Agents are intelligent customer service systems that primarily communicate through text. They employ machine learning and natural language processing to handle customer queries, automate routine processes, and personalise experiences. They operate via chatbots on websites, mobile applications, and social media platforms. Their main advantages include the ability to instantly process multiple queries simultaneously, integration with CRM and ERP systems, and the capability to analyse customer preferences to deliver personalised recommendations.
AI Voice Agents (AIVA) are a specialised form of AI Agents that communicate through voice. Also known as AI voicebots, they utilise speech recognition, Natural Language Understanding (NLU), and voice synthesis technologies to conduct natural telephone conversations. Unlike traditional IVR systems, they can understand colloquial language and the context of utterances. They stand out for their ability to handle up to 600 calls simultaneously, offer multilingual support (e.g., Polish, English, Italian), and dynamically route calls to appropriate departments or consultants.
Both technologies provide 24/7 availability and customer service automation, but AI Voice Agents are particularly effective in handling telephone calls, whilst standard AI Agents dominate in text communication. Implementing AI Voice Agents can lead to operational cost reductions of up to 50%, whilst simultaneously increasing customer service availability even during peak load periods.
Automation refers to processes where technology completes predefined tasks based on set rules. Artificial Intelligence (AI) takes it a step further by learning from data and making decisions based on patterns. Automation simplifies and optimises processes, while AI makes them smarter and more independent.
For example, automation can streamline employee onboarding by automatically sending out welcome emails, assigning training modules, and setting up accounts, while AI can analyse customer interactions to provide personalised product recommendations
Implementing AI agents in your customer service operations can drive substantial business growth through multiple channels:
Reduced Operational Costs: AI agents can significantly decrease operational expenses by automating routine tasks that previously required human intervention. This automation reduces the need for large customer service teams, with some implementations reporting cost reductions of up to 50%.
Enhanced Customer Experience and Loyalty: AI systems analyze vast amounts of customer data to deliver highly personalized experiences. Modern recommendation systems consider products viewed, time spent on pages, and even social media data to suggest products that best match individual customer needs. This personalization significantly enhances customer loyalty by creating experiences tailored to individual preferences.
Improved Operational Efficiency: AI agents handle customer inquiries around the clock, instantly responding to common questions and resolving simple issues without human involvement. Advanced chatbots can integrate with ERP or CRM systems to automatically execute tasks such as invoice generation, data updates, or processing returns—exponentially increasing time savings across your organization.
Scalability and Responsiveness: AI systems can process thousands of customer inquiries simultaneously without performance degradation, eliminating bottlenecks often present in traditional service centers. This ability to maintain consistent service quality even during peak load periods is invaluable for building and maintaining a positive brand reputation.
Data-Driven Insights: Through advanced analytics, AI agents provide valuable information about customer trends, satisfaction levels, and potential issues, allowing your business to proactively implement improvements and optimize services based on actual customer interaction patterns.
Global Reach: AI systems can be adapted to different languages and cultural contexts, making it easier for businesses to expand into new markets without proportionally increasing customer service costs. This global reach with local sensitivity is particularly important for businesses operating internationally.
The cost of automation depends on the complexity of the processes and the tools required. Typically, our fully implemented automation solutions range from £1000 to £6000. Most clients report a return on investment within 3–6 months of implementation.
Implementing a single AI Agent for Customer Services usually takes between 3 and 6 weeks, depending on the complexity.
A free consultation lasts about 30 minutes. We discuss your business goals and assess whether automation can help you achieve them.
We explain how automation and AI work in business, answer your questions, and outline potential outcomes. The consultation also includes a cost estimate and insight into how automation can drive your business growth.
Schedule a no-obligation meeting and discover how automation can save you time, money, and energy!