At We Do Automate, we believe in transforming the way businesses interact with their customers. Our mission is simple: to harness the power of AI to enhance customer service, streamline operations, and improve client satisfaction.
We specialise in deploying cutting-edge AI Agents that automate routine tasks, provide personalised support, and offer real-time solutions, all while learning and evolving from every interaction. These intelligent systems not only manage customer inquiries but also anticipate needs and deliver tailored experiences that go beyond traditional service.
By integrating our AI driven solutions, you’ll unlock greater efficiency, reduce operational costs, and ensure your business stays ahead in the ever-evolving customer service landscape
We approach every project individually, with each implementation supported by a thorough analysis of your business.
Our goal is to establish a long-term partnership focused on the growth of your business. We are committed to delivering the results you’ll achieve with our support.
We provide ongoing support throughout our collaboration. As your Technology Partner, we build relationships based on trust.
We’re not just a consultancy – we’re your growth partner.
Streamlining workflows
Enhancing efficiency
Reducing repetitive tasks
Helping businesses achieve more with less effort
Automating daily operations
Leveraging AI for deeper insights
Our approach is collaborative and transparent. We take the time to understand your challenges and goals before crafting bespoke AI Agents automation strategies. From planning to implementation and ongoing support, we ensure your transition to smarter processes is seamless and impactful.
Cutting-Edge Technology
We leverage the latest AI technologies to create solutions that are not only innovative but also enhance customer service. Our AI Agents streamline routine tasks, provide real-time support, and deliver personalised customer interactions at scale.
Proven Results
We deliver measurable outcomes that matter. Clients see significant improvements in operational efficiency, customer satisfaction, and business growth, all driven by our AI-powered automation solutions.
People-Centric Approach
AI Automation isn’t just about technology: it’s about freeing up your team to focus on what truly matters. With AI Agents your staff can devote their time to high-value activities that foster growth and innovation.
Customised Automation
Every business is different, and we adapt our strategies to suit your needs, delivering maximum value.
Our mission is to enable small and medium-sized businesses to fully leverage the potential of artificial intelligence, automating customer service processes and increasing operational efficiency. We specialise in deploying AI Agents and AI Voice Agents that automate daily tasks, enhance customer interactions, and provide 24/7 support.
Our solutions, such as AI Chatbots and Voicebots, are transforming the way businesses engage with their customers. By utilising:
Natural language processing and sentiment analysis, our technologies offer personalised experiences.
Faster response times, reducing wait times from hours to seconds.
Seamless integration with existing business systems, which improves efficiency and lowers operational costs.
We help businesses across various industries – from e-commerce to administrative services – tailor processes to their unique needs, delivering scalable and secure solutions that support growth and competitive advantage. With our AI Agents, business owners can focus on what truly matters, leaving technology to handle routine tasks and processes.
- Save Time: Automate repetitive tasks to boost productivity.
- Increase Accuracy: Reduce human error with intelligent workflows.
- Enhance Growth: Enable your team to focus on strategic priorities, driving long-term success.
Our services are designed specifically for small and medium-sized enterprises across the UK, helping to streamline operations, reduce costs, and unlock greater growth potential in Customer Service
We implement AI Agents to enhance your customer service operations, delivering seamless support experiences and improving response efficiency
We implement AI Voice Agents that transform your customer service calls, providing natural conversations, 24/7 availability, and consistent quality whilst reducing wait times.
We provide AI-driven consultations to identify your business processes ripe for automation, delivering strategic efficiency improvements and reducing operational costs while maintaining quality outcomes.
Let's talk about automation in your business!
Welcome to Our FAQ Section!
Here, you’ll find quick answers to common questions to help you get started. Explore below for helpful insights!
Automation involves delegating specific tasks to technology, allowing it to perform them for you. This increases business efficiency by reducing human errors and freeing up hundreds of hours that can be redirected towards scaling your company.
In practice, business automation helps companies shorten process times, reduce operational costs, and improve task quality.
AI Agents and AI Voice Agents are advanced customer service technologies utilising artificial intelligence, but they differ in their form of interaction and specific applications.
AI Agents are intelligent customer service systems that primarily communicate through text. They employ machine learning and natural language processing to handle customer queries, automate routine processes, and personalise experiences. They operate via chatbots on websites, mobile applications, and social media platforms. Their main advantages include the ability to instantly process multiple queries simultaneously, integration with CRM and ERP systems, and the capability to analyse customer preferences to deliver personalised recommendations.
AI Voice Agents (AIVA) are a specialised form of AI Agents that communicate through voice. Also known as AI voicebots, they utilise speech recognition, Natural Language Understanding (NLU), and voice synthesis technologies to conduct natural telephone conversations. Unlike traditional IVR systems, they can understand colloquial language and the context of utterances. They stand out for their ability to handle up to 600 calls simultaneously, offer multilingual support (e.g., Polish, English, Italian), and dynamically route calls to appropriate departments or consultants.
Both technologies provide 24/7 availability and customer service automation, but AI Voice Agents are particularly effective in handling telephone calls, whilst standard AI Agents dominate in text communication. Implementing AI Voice Agents can lead to operational cost reductions of up to 50%, whilst simultaneously increasing customer service availability even during peak load periods.
Automation refers to processes where technology completes predefined tasks based on set rules. Artificial Intelligence (AI) takes it a step further by learning from data and making decisions based on patterns. Automation simplifies and optimises processes, while AI makes them smarter and more independent.
For example, automation can streamline employee onboarding by automatically sending out welcome emails, assigning training modules, and setting up accounts, while AI can analyse customer interactions to provide personalised product recommendations
Implementing AI agents in your customer service operations can drive substantial business growth through multiple channels:
Reduced Operational Costs: AI agents can significantly decrease operational expenses by automating routine tasks that previously required human intervention. This automation reduces the need for large customer service teams, with some implementations reporting cost reductions of up to 50%.
Enhanced Customer Experience and Loyalty: AI systems analyze vast amounts of customer data to deliver highly personalized experiences. Modern recommendation systems consider products viewed, time spent on pages, and even social media data to suggest products that best match individual customer needs. This personalization significantly enhances customer loyalty by creating experiences tailored to individual preferences.
Improved Operational Efficiency: AI agents handle customer inquiries around the clock, instantly responding to common questions and resolving simple issues without human involvement. Advanced chatbots can integrate with ERP or CRM systems to automatically execute tasks such as invoice generation, data updates, or processing returns—exponentially increasing time savings across your organization.
Scalability and Responsiveness: AI systems can process thousands of customer inquiries simultaneously without performance degradation, eliminating bottlenecks often present in traditional service centers. This ability to maintain consistent service quality even during peak load periods is invaluable for building and maintaining a positive brand reputation.
Data-Driven Insights: Through advanced analytics, AI agents provide valuable information about customer trends, satisfaction levels, and potential issues, allowing your business to proactively implement improvements and optimize services based on actual customer interaction patterns.
Global Reach: AI systems can be adapted to different languages and cultural contexts, making it easier for businesses to expand into new markets without proportionally increasing customer service costs. This global reach with local sensitivity is particularly important for businesses operating internationally.
The cost of automation depends on the complexity of the processes and the tools required. Typically, our fully implemented automation solutions range from £1000 to £6000. Most clients report a return on investment within 3–6 months of implementation.
Implementing a single AI Agent for Customer Services usually takes between 3 and 6 weeks, depending on the complexity.
A free consultation lasts about 30 minutes. We discuss your business goals and assess whether automation can help you achieve them.
We explain how automation and AI work in business, answer your questions, and outline potential outcomes. The consultation also includes a cost estimate and insight into how automation can drive your business growth.
Schedule a no-obligation meeting and discover how automation can save you time, money, and energy!